This page explains how to get in touch with Hokkaido Snow Guide, and what we can and cannot help with.
Business and Media Inquiries
For business, media, or partnership inquiries, please email us at:
hello [at] hokkaidosnowguide [dot] com
We review incoming messages when possible, though we may not be able to reply to all of them.
Corrections
If you spot outdated or incorrect information on this site, we genuinely appreciate hearing about it. Please use the email address above and include a link to the page.
Travel Questions
We’re glad you’re planning a Hokkaido trip — but as a small, independent guide, we are unable to offer personal travel planning or answer individual trip questions.
We also cannot provide current information about snow conditions, lift operations, road conditions, opening hours, or prices. These change quickly in winter, and the official websites of each resort and transport operator are always the most reliable source.
For most questions, the fastest answers are:
- Resort details — the official website of the resort you plan to visit
- Trains and buses — the official websites of JR Hokkaido and bus operators
- General trip ideas — our resort guides and comparison articles
Last reviewed: June 2026